Returns & Exchanges

We want you to love every purchase you make with us.

If something isn't quite right, we've made our return process simple and hassle-free. Eligible items may be returned for an exchange, store credit, or a refund when applicable under our policy.

Return Window: 30 Days from Delivery

Return Options: Exchange, Store Credit, or Eligible Refund

Easy Online Process: Start your return using your order number and email address.

Start a Return

Return Policy

Exchanges & Store Credit

Eligible returns may be exchanged for another size or color, or you may choose to receive store credit for a future purchase.

Store credit is delivered electronically, never expires, and can be used toward any item available in our store.

Refunds

Refunds are available for eligible orders that meet our return requirements. Once your return has been received and inspected, the approved refund will be issued to your original payment method.

Please allow 5–7 business days for processing after your return arrives at our warehouse.

Return Window

Return requests must be submitted within 30 days of the delivery date.

Unfortunately, returns requested after this period cannot be accepted.

Return Conditions

To qualify for a return, all items must meet the following requirements:

Must be unworn, unwashed, and in original condition.
Free from stains, odors, pet hair, or signs of wear.
Original tags must remain attached.
Original packaging should be included whenever possible.
Items must be returned in resalable condition.

Returns that do not meet these requirements may be declined.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact our Customer Support team within 7 days of delivery.

Include your order number along with photos of the item so we can resolve the issue as quickly as possible.

Non-Returnable Items

The following items are not eligible for return:

Final Sale items
Gift Cards
Products marked as non-returnable
Items that have been worn, washed, altered, or damaged after delivery

International Returns

International customers are responsible for return shipping costs unless the item received was defective or shipped incorrectly.

Import duties, customs fees, and shipping charges are non-refundable.

Processing Time

Once your return arrives at our warehouse, please allow 5–7 business days for inspection and processing.

You'll receive an email confirmation as soon as your exchange, store credit, or refund has been completed.

Need Help?

If you have any questions regarding your return, exchange, or refund, our Customer Support team is here to help.

Email: support@yourstore.com

We'll be happy to assist you as quickly as possible.